SMS Messages Not Sending?

If you are unable to send or receive SMS messages, it may be because the Message Centre Number in your handset is incorrect. To set-up your handset, please follow the below steps. 

 

4G Customers 

ANDROID

Go to:

  1. Open the default SMS App
  2. Tap the menu button
  3. Settings
  4. Text Messages 
  5. Message Centre Number 
  6. Input: +447782000828
  7. Tap Save
  8. Restart your phone

LUMIA

Go To:

  1. Tap the Messages icon
  2. Tap the three dots
  3. Tap SMS Centre Number
  4. Input "+447782000828"
  5. Tap Save
  6. Tap the Home button to return to the main menu
  7. Restart your phone. 

 

 

3G Customers 

ANDROID

Go to:

  1. Open the default SMS App
  2. Tap the menu button
  3. Settings
  4. Text Messages 
  5. Message Centre Number 
  6. Input: +447870002308
  7. Tap Save
  8. Restart your phone. 

LUMIA

Go To:

  1. Tap the Messages icon
  2. Tap the three dots
  3. Tap SMS Centre Number
  4. Input "+447870002308"
  5. Tap Save
  6. Tap the Home button to return to the main menu
  7. Restart your phone.